Sky View Coastal Luxury Units

 

Please note - we have special rates available during the Low Season. Please contact us for the latest details. Prices quoted are the TOTAL for 1-2 persons in a 1-bedroom and 2-bedroom apartments. 

All prices are shown in Australian Dollars

 

CHECK IN & BOOKING POLICY                                                                18 February 2004

ALL FEES ARE PAYABLE IN ADVANCE i.e. ON CHECK IN for short term guests with a stay of less than 2 weeks.  Longer term guests fees payable weekly in advance.

All units to be vacated by 10am on day of departure unless prior arrangements have been made for late checkout. 

Since the Credit Card reform, payments made by American Express with incur a 3.25% surcharge.

Tea, coffee, sugar, milk, supplied only for overnight.  When used, we do not refill.

DEPOSIT, REFUND AND CANCELLATION POLICY

A deposit of one night’s accommodation required to confirm bookings.  Quoted prices are firm upon receipt of deposit.  A deposit of one week’s accommodation is required to confirm a booking 3 weeks or more.  Credit Card details can be given as deposit, which is held or processed as arranged for the booking, then balance paid as stated above.

CANCELLATIONS

If accommodation is fulfilled and booking taken, then Cancellation is not possible – any night cancelled will not be refunded.  A consideration will be given for emergency circumstances.

CONTRACTORS making long term verbal or written bookings at an agreed weekly tariff, if 100% occupied and 2 weeks notice NOT given, a cancellation fee is charged which is determined on the duration booked for.  The fees below apply depending on the circumstances and reason for leaving.

15% Cancellation Fee applied to the whole of the booking if cancelled one month prior to arrival.

20% Cancellation Fee applies if cancelled 3 weeks prior to arrival.

30% Cancellation Fee applies if cancelled 2 weeks prior to arrival.

Adjustments can be considered, depending on the circumstances.

If booking is cancelled one week prior to arrival date, the deposit is non-refundable.

For OVERNIGHT bookings a deposit is required.  Credit Card details accepted to secure a booking.  If not cancelled within 48 hours of booking deposit is withheld or Credit Card processed to required amount agreed on at the time of booking.  If full occupancy NO CANCELLATION IS ACCEPTED unless 3 days in advance – NO REFUND on deposit.  Cancellations must be in writing by email, letter or fax for proof of cancellation – Date taken from when received.  No notice of cancellation forfeits complete deposit.  During Peak Period deposit is non-refundable.

During Peak Tourist Season, Christmas, New Year, School Holidays, Easter and Long Weekends, when a booking is made and deposit held, if 100% occupancy and other bookings have been refused, cancellation is not allowed.  Any phone booking accepted becomes a binding agreement. 

If Christmas, Easter, Long Weekends or School Holidays then deposit is processed, confirmation forwarded with receipt and price quoted for term of stay.  Deposit is not refunded.

PLEASE NOTE:  Guests who choose to leave their rubbish and/or washing up for housemaids, will be charged a $13.00 surcharge as Housemaids are not employed to clean up these items.

LINEN is supplied for Unit use only.  Towels NOT to be taken to pool or beach – charges for damaged towels etc.  Towels changed Monday, Wednesday & Friday for weekly guests, Sheets provided to change weekly.  Unit serviced weekly for bookings of 8 days or longer.   EXTRA Charges for EXTRA Linen.

All Units are Non-Smoking inside, Smoking is permitted on the balconies.

Guests who smoke inside after being informed will be charged a cleaning fee of $20.00 for extra cleaning.

Mark & Tanya Gaudry, Shane & Jackie Burling, Walter & Joyce Morris

(Proprietors) 

Send mail to enquiries@skyviewunits.com.au with questions or comments about this web site.
Last modified: April 08, 2006